PROS / The digital photo frame plays videos as well as background music for your picture slideshow.
CONS / The frame doesn’t have a rechargeable battery or an energy-efficient motion sensor.
VERDICT / We were thrilled with the quality and the design of this frame. It has a beautiful display and a variety of features to take advantage of.
Editor’s Note: This product has been removed from our side-by-side comparison because it has been discontinued. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
Available in black and ivory, the Transcend PF830 digital photo frame is a beautiful product. This digital frame offers 2GB of internal memory, an automatic orientation sensor and is audio and video compatible. The frame doesn’t have a rechargeable battery or a motion sensor, which we would have liked to see in its features. The frame does come with a remote control and is compatible with more memory cards than the majority of other best digital picture frames available.
Since the frame does have an automatic orientation sensor (AOS), you can display your frame in portrait or landscape orientation and the pictures will fall into the correct orientation. If your frame is in portrait orientation and you have some landscape pictures uploaded to the frame, it will automatically zoom in and crop them to fill the entire display. Likewise, if you have the frame in landscape orientation and display portrait pictures, the frame will automatically zoom in and crop them as well. If you want to turn this feature off, all you need to do is turn off the "fullscreen" option; there will be a black border around the pictures, but they will no longer be automatically edited to fit the screen.
We were thrilled that this digital photo frame offers audio and video capabilities. Your videos need to be in a Motion JPEG (AVI or MOV) formats to be compatible with the frame. We tested it out, and the digital photo frame played all of our videos in that format without a glitch. The audio isn’t super loud, but it plays well enough. Like other digital photo frames this frame provides a clock, alarm and calendar as well as an automatic timer that turns the power on and off on a schedule. Each feature worked flawlessly in our tests.
We were impressed with the look and the design of the frame. Although it is made of plastic it is sturdy and durable, which makes it more impressive and appealing. It has a design etched into the plastic that we found makes the frame look slightly nicer than many of the other digital photo frames on the market. It has an 8-inch display and can show pictures in portrait or landscape orientation. It comes with an AC adapter and will run only when plugged into the wall.
You can put digital pictures on the frame with any of a large assortment of memory cards. Compatible cards include SD, SDHC, MMC, CF, microSD, M2, MS, MS PRO, MS Duo, MS PRO Duo, MS PRO-HG Duo memory cards. You can control the settings on the digital frame using the eight buttons found on the rear of the frame as well as a remote control that comes packaged with the digital frame. We found the navigation was much easier with the remote, and although it is not the most intuitive design, it was fairly simple figure out if you tinker with it.
Help & Support
Like many other websites, Transcend provides a contact link at the top and the bottom of their website. Through this link you can navigate to a screen with contact information for each of their offices worldwide. The contact information includes a physical address, telephone and fax numbers and an email address. We emailed Transcend regarding the digital photo frame and we received a response within 12 hours. If you want to get immediate support, we suggest calling their offices; however, their email responses are surprisingly fast.
From the product page you can click on the "Support & Downloads" link, which will navigate you to a page where you can access news, FAQs and product-specific information like a user manual. The information was easy to access and the manual was very well designed and easy to follow. It is available in 10 different languages, which makes the documentation that much more accessible and user-friendly. Transcend offers a two-year warranty that begins from the date of purchase, so save your receipt. It does not cover products that have break from abuse, mishandling, improper installation or improper usage, acts of nature or problems with electrical power. Their products are designed and tested for durability, which is why they are so confident in their products and are willing to provide a two-year warranty – slightly longer than most other product warranties.
The Transcend PF830 digital photo frame is a quality product that comes in two attractive choices of ivory or black. It is compatible with several memory card formats and ties with only one other product for the largest internal memory bank. It would be nice to see this digital frame with an internal rechargeable battery to make it that much more versatile. We recommend this product as one of the top 10 digital photo frames available today, but we do recognize that there are digital frames with a few more features available on the market.